About Us

DCS – COMMERCIAL AND INDUSTRIAL CLEANING SPECIALISTS

Dedman Contract Services Ltd is a well established Commercial and Industrial cleaning company. We have been supplying thorough and professional cleaning services to offices, building sites, factories, medical establishments, schools, nurseries, housing associations, religious establishments and community halls since 1983 as a sole trader, and became a Limited company in 1989.

We are the largest independent family run contract cleaning company in the South West with over 90 employees. We pride ourselves on our commitment to provide an excellent service to all our customers.

Customer satisfaction is our key objective and have a dedicated and professional team who will manage and support your requirements from start to finish, ensuring we maintain high safety and quality standards. Our contract managers regularly arrange site visits to ensure high standards of quality are maintained and that you, the customer, are totally satisfied.

We have ISO 9001 and ISO 14001 along with Safe Contractor and Constructionline accreditation. Our Environmental Policy will ensure we use only environmentally friendly cleaning materials wherever practical and possible.

Simple, easy-to-manage cleaning – Call for a quote 01452 726 610

Our People

DCS Team

Derrick Dedman-Managing Director

Founder of Dedman Contract Services Ltd- 1983

Julia Minett- Office Manager

  • With DCS for approx. 7 years
  • Day to day running of main office
  • Managing administrator
  • PA to Managing Director
Find out more

Lauren Cowle- Director

Lauren is the Director of the company who works closely with Derrick with the running of DCS Ltd. Lauren also has lots of contracts that she manages too as well as taking on a new role of sales and marketing.

Lottie Tutt- Office Administrator

  • General Office Support
  • Liaise with Contract Managers
  • With DCS for 3 and a half years.
Find out more

Tom Cox- Contract Manager

  • 9 Years with DCS

  • Ensure that all DCS staff are trained to the highest level
  • Contract management
Find out more

Sam Barnes- Contract Manager

Over 20 years’ experience of Contracts Management with also a role as a supervisor of up to 34 cleaners
Find out more

Graham Cropton- Health and Safety Advisor

  • Environmental Health and Safety Officer
  • Strong organisational skills
  • Great communication skills
Find out more
F.A.Q.

Frequent Questions

u~|icon_question~|elegant-themes~|outline

What area do you cover?

Cleaning in a 50-mile radius around Gloucester, including Cheltenham, Cirencester and Stroud.

u~|icon_question~|elegant-themes~|outline

Do you charge for quoting?

No we never charge to quote. For free advice and quotes call us on 01452 726 610
u~|icon_question~|elegant-themes~|outline

What does "Self-contained cleaning" mean?

Here at Dedman Contract Services Ltd, we operate self-contained cleaning. This means that everything is done out of our vans, including our own water and electricity supplies. We even take the waste products away with us. This means no set-up time and lower costs for you.

Cleaning Services

Self-Contained

When our  cleaning team arrives at your premises, there’ll be no set-up time.

All our cleaning work can be conducted from our vans, which even have their own water and electricity supply.

Afterwards, we’ll take any waste products away with us. There won’t be any impact on your utility bills for our services.

Graham CroptonHealth and Safety Advisor

Graham is a motivated, self-driven achiever with extensive experience as Environmental Health and Safety Officer within a technical environment. Graham has strong organizational and communication skills.

Key Skills

  • Ability to lead and deliver projects to successful and sustainable conclusion
  • Exceptional team player
  • Encourage, train and motivate others well
  • Customer service orientated both internal and external
  • Communicating and interacting confidently with people at all levels
  • Works well under pressure
  • Desire the opportunity to influence change and initiate better working practices
  • Ability to work effectively and own initiative
  • IT Skill, Word, Power Point

Qualifications

  • Supervisory Studies
  • Cert. in Plant & Process Modules
  • Instructor for Manual Handling
  • COSHH Assessor Training
  • Fire (Co-ordinator)
  • General Risk Assessments
  • Machinery Risk Assessments
  • Manual Handling Risk Assessments
  • Level 2 Healthy and Safety in the workplace
  • Principles of COSHH
  • Level 4 NVQ Occupation Healthy and Safety
  • Fire Risk Assessment Workshop
  • Working at Height Short Course
  • Management and Control Legionella
  • DSE Assessment Workshop
  • Accident Investigation Assessment Workshop
  • Occupational Road Risk Assessment Workshop
  • Professional Trainer
  • IOSH Managing Safely
  • Fire Train the Trainer
  • IOSH Graduate Member
  • Environmental Management
  • Level 2 Business Improvement
  • Industrial Ergonomics
  • Legionella Awareness
  • Manual Handling Instructor Refresher
  • Level 3 First Line Management
Julia MinettOffice Manager (7 Years with DCS)

I have been with DCS for approx. 7 years, each day is different, many hats to wear.

Responsible for day to day running of main office, managing administrator, PA to Managing Director. 

Duties include but not limited to:

  • Customer Service – Quotations/Complaints/Compliments
  • General Office Duties – Filing, photocopying, shredding
  • Book-keeping
  • Payroll
  • HR
  • Procurement
  • Data Protection
  • Tender Paperwork
  • Accreditations
  • Organising Internal & External Training  
  • Policies and Procedures
  • Contract Cleaning Pricing
Lottie TuttOffice Administrator (3.5 Years with DCS)

I have been with the Company for 3 and a half years.

I answer the phone to suppliers, clients, employees and calls to the public and deal with any queries.

I assist with general office support to the Managers.

I deal with all orders from Cleaners, and make sure everyone receives their order in a timely manner.

I order the stock for the warehouse, and maintain the levels of stock.

I support the Office Manager Julia with payroll and HR, and pass/send out all paperwork and uniform to new starters.

I liaise with Contract Managers when starting a new Contract, i.e. getting all stock and relevant Health and Safety paperwork.

Sam BarnesContract Manager

Over 20 years’ experience of Contracts Management with also a role as a supervisor of up to 34 cleaners

Sam started this role as part time to fit in around being a busy mum

Sam is ISO Internally Audit trained and has many other courses under her bet such as Management Conflict and Cleaning Courses

Sam treats all of her jobs with a professional manner

Tom CoxContracts Manager (9 Years with DCS)

Manage Prima dental sites, Ontic, Leoni Temco, Chris Mullins, Gantry, Glevum Security.

Part of my duties are to ensure the client’s needs are always met and provide a first class service to their company.

To ensure that all DCS staff are trained to the highest level.

To offer one off services to all clients when and if required, carpet cleaning/window cleaning and all one off specialist deep cleans and high level cleans using our certificated high level mobile team.

An important role is to be available to clients to discuss any issues and deal with them in a quick and positive manner.

To actively seek new business when an opportunity arises.

To regularly complete cleaning audits at all sites .

To ensure moral of all cleaning staff is kept to a good level.

To support all cleaning staff and listen to any issues they may have regarding work/chemicals/training/machinery.

To train new staff and induct when newly appointed.

To be capable of standing in on any site if staff sickness causes any issues.

To be familiar with all sites.

To keep in regular contact with site managers who require this type of support and visits.

To keep up to date with all new COSHH regulations.

To ensure all staff have access to PPE relative to their work.

To always show DCS as a professional and caring company.

To be respectful at all times.